Privacy Policy
Last updated: July 10, 2026
1. Information We Collect
We collect only the minimum personal information necessary to fulfill your order:
- Email address: Used for order confirmation, shipping updates, and customer support communication.
- Shipping name and address: Required solely for delivering your order. We do not collect phone numbers unless necessary for courier delivery instructions.
2. No Health Data Collected
Purity North does not request, store, or process any health information, medical history, diagnostic data, or personal wellness details. We do not ask about your intended use of products beyond confirming research-only intent at checkout. Our systems are designed to avoid collecting sensitive personal information entirely.
3. Personal Information Retention
Order-related PII (name, email, shipping address) is automatically purged from our primary databases within 60 days of order fulfillment completion. After the purge window, only anonymized transaction records are retained for accounting and tax compliance purposes. You may request earlier deletion by contacting us directly.
4. Third-Party Sharing
We do not sell, rent, or share your personal information with third parties beyond what is strictly necessary to process and deliver your order:
- Payment processors: Transaction data shared only to complete payment. We use encrypted payment gateways that tokenize card details; we never store raw credit card numbers.
- Shipping carriers: Name and address shared with Canada Post or courier partners solely for delivery purposes.
5. Cookie Usage
We use first-party cookies only:
- ageVerified: Set after you confirm you are 18+ via our age-gate page. This cookie persists for one year and contains no personal data β only a boolean flag.
- locale / NEXT_LOCALE: Stores your language preference (English or French) for bilingual site display.
We do not use tracking pixels, analytics cookies, advertising cookies, or fingerprinting technologies. No third-party scripts are loaded on this site beyond payment processing integrations at checkout.
6. Your Rights Under PIPEDA
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access: Request a copy of all personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Withdraw consent: Withdraw your consent for data collection at any time, subject to legal and contractual obligations.
- Deletion: Request the deletion of your personal information outside our standard 60-day purge cycle.
To exercise any of these rights, email us at . We will respond within 30 days as required by PIPEDA.support@puritynorth.com.
7. Data Security
All data is transmitted over TLS 1.3 encrypted connections. Our servers are hosted on infrastructure with SOC 2 Type II compliance. Access to customer data is restricted to authorized personnel only and logged for audit purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect when changes were made. Material changes will be communicated via email before they take effect.
9. Contact
For privacy-related inquiries, contact our Privacy Officer at .support@puritynorth.com.